Nirvana Return & Refund Policy

At Nirvana, we strive to ensure our readers enjoy a seamless and enriching digital reading experience. As a platform built to make academic and educational resources more accessible, our products are delivered instantly in digital format

Because of this instant access, we are unable to accept returns or issue refunds for purchased eBooks once the order has been completed.

Non-Returnable & Non-Refundable Items

All eBooks purchased on Nirvana are final sale and non-returnable. Once the digital file is successfully delivered to your library, ownership is transferred and cannot be reversed.

Exceptions (In Case of Technical Issues)

We understand that technical difficulties can occur. Refunds may be considered only in exceptional cases, such as:

• You received the wrong eBook (different title than ordered).
• The downloaded file is corrupted or unreadable, and our support team cannot provide a working replacement.
• You were charged multiple times for the same purchase due to a system error.

In such cases, please reach out to our support team within 24 hours of purchase with your:

• Order ID
• Registered email address
• A brief description or screenshot of the issue

Email: sarthakhaldarofficial@gmail.com

Our team will investigate your request and respond within 3–5 business days.If your refund is approved, the amount will be credited in 5-7 business days.